FAQ's

 JEWELLERY FEATURES

Australian Owned

Handmade

.925 Sterling Silver Plated on Aluminum - Guaranteed tarnish free

Hypoallergenic - suitable for 99% off skin types

Ethically sourced materials

100% recyclable

PACKAGING

Every piece comes to you handwrapped and is shipped in biodegradable packaging

Each order will receive a free Linen Travel Pouch made from recycled cotton, perfect for storing your Trelily items.

GIFTING

If your order is to be shipped directly to your loved one, just pop a note on the cart page with the message you would like to accompany the gift and we will send it in a handwritten note on our Trelily postcards.

DELIVERY

Australia

Free standard Australian Post on all orders

Free Express on orders over $120.00

Express post $10.00 or tracking for $3.00

New Zealand

Standard Shipping $10.00

Express Shipping $20.00

Free Express shipping on order over $250.00

RETURNS

30 day money back guaranteed - No explanation needed

60 day returns for all Christmas orders

RECYCLING

Trelily have been continuously working to improve the sustainability of our products

and are very proud to announce that our Silver plated pieces are now 100% recyclable.

Please send your pre-loved Trelily pieces back to us to receive a $10.00 voucher, then leave the rest to us,

your jewellery will then become either a beautiful brand new piece or be lovingly restored back to its former glory.